If the package is lost or damaged, the package can be resent immediately (48 business hours) upon receipt of proof.įor orders without Delivery Protection, lost or damaged packages will pass through the carrier's protocols, which can take up to 30 days.įor orders that are time-sensitive, we recommend Lab401 Delivery Protection.ĭelivery Protection can be purchased at checkout easily and cheaply. Shim lock picks are used by simply inserting the shim next to the lock shank and then rotating the shim which depresses the latch. Lab401 Delivery Protection means we remain fully responsible for the package right up to delivery. We also provide an advanced insurance, Lab401 Delivery Protection. Delivery Protection Is my delivery protected? All Lab401 shipments are insured with the carrier. Our delivery deadline obligations begin only when an order is validated. Orders that are flagged for Purchase Security Validation are considered to be incomplete until validated.
#PADLOCK SHIM MANUAL#
In this instance, we will reach out to the customer to perform a manual verification process.
To protect against credit card fraud, orders may be flagged for Purchase Security Validation. Purchase Security Validation may be applied Any products refused by clients will not be refunded. Please note - a purchase is an explicit agreement of our terms and conditions. For your convenience, you can browse Lab401 with prices Including VAT and Excluding VAT. VAT is applicable to purchases delivered within the EU, with exceptions for VAT Registered entities. Lab401 (ETOILE 401 SAS) is an EU-Registered entity. This means that your country's custom service impose a VAT/TVA/Import Duty on your shipment. You will not be charged by the courier service / post office or customs.įor all destinations outside European Union, all shipments are DDU - Delivered Duty Unpaid. This means all applicable VAT/TVA, shipping costs and customs fees are pre-paid. What shipping options are available?įor all European Union destinations, all shipments are DDP - Delivered Duty Paid. An order placed on Saturday will be dispatched Mondayįor any questions, please contact customer support.An order placed on Friday, 6PM GMT+1 will be dispatched Monday.An order placed Friday, 9AM GMT+1 will be dispatched the same day.All orders placed after this cutoff time will be dispatched the next business day. Lab401 dispatches orders Monday - Friday.Īll orders placed before 12PM GMT+1 will be dispatched the same day. The address used on your purchase is printed as a label - please double check your address to avoid mistakes. You will receive a tracking number upon item dispatch. Use same day shipment by placing the order before 12PM GMT+1Īll items are dispatched from our EU-based warehouse.Use the express delivery shipping method.To receive an order as quickly as possible, we recommend: Please note, customer is responsible for return shipping unless original item is defective or damaged in shipping.While actual shipping times may vary - these estimations are built off our real delivery statistics. Your exchange will ship within 1-2 business days.
To exchange your purchase, simply contact our Email or whatsapp to place your new order and receive your return authorization number. All refund recipients will receive an email confirmation for their records.Ħ. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.ĥ. If your order has not yet shipped, we will attempt to cancel your order and provide confirmation within 24 business hours. To cancel an order, please contact our company email or whatsapp as soon as possible. BlockGuard Anti-Shim technology is a new latch assembly where the latch has a small profile that does not overhang the shackle, so there is no target for the shim tool to hit. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will work with you to quickly resolve the issue.Ĥ. We do not accept any returns after 30 days from ship date.ģ.
In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.Ģ. Email call +86-18124781122 with your order number to receive your return authorization. Our Company is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 30 days of the ship date* - WITH ORIGINAL PACKAGING.Use your local post to send back.ġ.
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